Get Started. Feel Better.

FAQ – Please read prior to making an appointment

What’s in a visit? Personalized nutrition counseling – together we create a realistic, personally tailored wellness plan to meet YOUR specific needs. First visit 60-75 min, follow ups 30-45 min. Support provided between visits.

Do you take insurance? Yes! Blue Cross, Harvard Pilgrim, and Tufts. Please complete your insurance form in your Healthie account no later than 3 business days before your visit. Clients are responsible for calling their insurance plans and verifying their coverage prior to their appointment. IMPORTANT: if you need an authorization or referral we must receive a copy via fax to 833-232-0836 before your appointment.We may have to cancel your appointment if we do not receive in time. Authorizations/referrals come from your PCP’s office and can sometimes take up to two weeks, so the sooner you request it the better! Please note insurance coverage is not a guarantee of payment. If insurance denies coverage for a nutrition counseling session for any reason, the client is responsible for 100% of the payment.

What is the price if I don’t have BCBS, Harvard Pilgrim or Tufts? $180 for initial visit, $100 for follow up. Payment due at time of visit. All major credit cards accepted as well as checks, cash, flex spending, and health savings accounts.

What is your schedule? Wednesdays, Fridays and Saturdays in Back Bay Boston MA, right in Copley Square. Tuesdays are for Commonwealth Employees only.

What is Healthie? HIPAA compliant, secure, electronic healthcare system where you can manage your appointments, upload documents/reports from other providers, message me, create journal entries for food, lifestyle, and exercise. This is also where you will fill out your new client forms.

How do I cancel or reschedule my appointment? Click here.**Appointments must be cancelled within 24 hours to avoid a late cancellation fee of 100% of visit cost, for both private pay and insurance clients ($180 for initial visit, $100 for follow ups).

 

PLEASE NOTE: Tuesday appointments are for Commonwealth employees only.

IMPORTANT: after you make your appointment, you will receive an email from Healthie. Click “Set Up Account” to create a password. You will then be brought to your new client forms. Please fill out ASAP so we can prepare for your visit, and no later than 3 business days prior to your appointment for insurance clients. If for any reason you don’t have this email, please reach out to admin@shantinutrition.com. Thank you!

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Shanti Nutrition, LLC

©2017